What is Microsoft Dynamics CRM?
CRM stand for Customer relationship management, it’s the systematic oversight and maintenance of consumer relationships, and the data, sales, and engagements that go a long with it. CRM systems and applications help businesses easily organize and track all customer information in one place.
Microsoft Dynamics CRM helps you to manage your business connections and increase sales productivity and marketing effectiveness by supporting business processes ensuring customer satisfaction and loyalty. It can assist in reducing costs and increasing profitability via marketing automation, customer service and sales force automation.
A CRM solution is a multi-faceted platform where all things crucial to customer relationship development and retention are stored. Without the support of a CRM solution, business relationships look and function dramatically differently. Customer management solutions are created to streamline business functions and increase profitability in sales, marketing, social, and service divisions.
CRM easily customizable and hosted in the cloud or on-premise, our solutions are built for your business needs. Our experienced team (certified by Microsoft and continuingly delivering quality solutions in various industries) will drive the implementation from collecting business requirements through to the final delivery and support.
What does a CRM solution do?
CRM tools centralize customer information, provide business intelligence, automate marketing interactions, and facilitate communications for increased productivity. A CRM product tracks opportunities your sales force is pursuing, analyzes data, and helps deliver superior customer service.
CRM solutions make the customer-facing functions of business easier. Running a successful business is no simple task. When marketing campaigns, customer care, data analysis, meetings, and more all happen simultaneously; you need something more powerful than a bevy of individual apps. Microsoft Dynamics CRM solution brings all these functions together in one place.
Microsoft Dynamics CRM features include:
Sell Effectively
Microsoft Dynamics CRM helps you reimagine sales around this new customer journey. Your sales reps can zero in, win faster and sell more.
Care everywhere
With the help Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalized service—at any time and via any channel. Allow your agents with everything they need at their fingertips to deliver amazing customer service.
Market smarter
With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing.
Social for everyone
Microsoft Dynamics CRM enables your service, sales, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.
Free Trail
https://www.microsoft.com/en-us/dynamics/free- crm-trial.aspx
CRM tutorial and YouTube Videos: Get started with Microsoft Dynamics CRM
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How to buy Microsoft Dynamics CRM Online